Help for sellers through the online vehicle transaction process.
Have all the relevant paperwork together, such as the V5C, service history and MOT certificate, for a potential buyer to review. Buyers may wish to check details such as the address on the V5C and the mileage in the most recent MOT certificate. Never let the buyer photograph your documents
Beware of scammers:
Always meet the buyer. Request the potential buyer’s contact details, such as their phone number and full home address. Proof of identity such as driving licence is ideal. This should give you further reassurances, and a legitimate buyer should be happy to provide this information
Test drive advice:
Make sure you ask the buyer to bring their driving licence and proof of insurance if they want to test drive the vehicle. Check their level of insurance to test drive, this should prevent you being liable for damages
Stay on home ground:
Always arrange to meet a buyer at your home, never meet halfway or at their premises
Never allow a buyer to test drive the vehicle alone:
Never leave a potential buyer alone with the vehicle, nor give them the keys. If you have a keyless fob, keep hold of it at all times, even on a test drive. However, never jeopardise your personal safety and if you feel uncomfortable at any time, walk away
Never release the vehicle until you have confirmation that the payment to you is cleared funds. If you accept a cheque or bankers draft for payment, be aware it can take days for these funds to clear
Our buyers guide, tips and checklist to help you through the buying process.
STAY SAFE ONLINE
Information on how to stay safe online, how to spot a scam – and the warning signs to look out for.
REPORT VEHICLE CRIME INCIDENTS
If you know about, or have been a victim of vehicle fraud or scam, we would like to hear about it.
You may find these other sites useful in finding out more about safety online and help in buying and selling your vehicle.
These links are from industry leaders but VSTAG cannot guarantee their accuracy.