VSTAG... the Vehicle Safe Trading Advisory Group

VSTAG helps protect both buyers and sellers of pre-owned vehicles from fraud during the online vehicle transaction process.

Forged from a strong partnership of the UK’s leading online car sales companies and the police, our members share information of known and suspected fraudulent advertisements – working together to reduce online vehicle crime.

REPORT INCIDENT

If you have been a victim of online vehicle crime we would like to hear about it

7 tips for motorists to stay safe online

With new online scams cropping up all the time, motorists have increasingly become a target for fraudsters. DVLA has revealed their contact centre received 1,275 reports regarding suspected vehicle tax scams during the last 3 months of 2018. On Safer Internet Day, DVLA has provided the following tips to help motorists stay safe online. Only […]

Phishing Emails

Phishing emails are designed to steal from you by installing malicious software on your PC. Don’t click on links from suspicious sources. #GetSafeOnline

SECURITY ANNOUNCEMENT – Vehicle thefts

VSTAG is aware of a number of cases, mainly in the Greater London, South East and West Midlands, where people have had their cars stolen during a private sale viewing. Having advertised their cars online, seemingly genuine buyers have turned up to viewings only to steal the car. There are two main methods employed by these thieves. The first is that the seemingly genuine buyers distract the seller while the keys are in the ignition, and then drive away in the car. In other cases thieves have swapped the key or key fob for an identical dummy whilst they have test driven the car, only to return later in the day to steal the car.

Therefore, we recommend that you never leave a potential buyer alone with the vehicle; give them the keys; or let them borrow the car documents. If you have a keyless fob, we advise you keep hold of it at all times, even on a test drive. Always accompany the buyer on a test drive and supervise any inspection they make of the vehicle. Finally, make sure you ask potential buyers to bring their driving licence along when they test drive your car.

For further selling advice please see Tips on selling a used car safely

REPORT VEHICLE CRIME INCIDENTS

If you know about, or have been a victim of vehicle fraud or scam, we would like to hear about it.

VSTAG ADVICE

VSTAG brings you the most up to date buying and selling tips to safeguard you and your money.

Our buying and selling advice and tips from industry specialists allow you to make the best judgements when it comes to buying or selling a vehicle online.

BUYING ADVICE
Our buyers guide, tips and checklist to help you through the buying process.

SELLING ADVICE
Our guide and checklist to help you through the online selling process.

STAY SAFE ONLINE
Information on how to stay safe online, how to spot a scam – and the warning signs to look out for.

WHO WE ARE

VSTAG helps protect both buyers and sellers of pre-owned vehicles from fraud during the online vehicle transaction process.

Forged from a strong partnership of the UK’s leading online car sales companies and the police, our members share information of known and suspected fraudulent advertisements – working together to reduce online vehicle crime.

USEFUL LINKS

You may find these other sites useful in finding out more about safety online and help in buying and selling your vehicle.

These links are from industry leaders but VSTAG cannot guarantee their accuracy.

Useful links to help you in the buying and selling process