Stay Safe Online
VSTAG members take safety and security seriously. We are committed to protecting you when you use our online products and services.
Online crime is increasing and criminals are constantly looking for new ways to access personal information.
Like any other online business the process of buying and selling cars can attract fraudsters. Don’t get taken in! Our information will guide you on how to stay safe online, how to spot a scam – and the warning signs to look out for.
You can find more information below.
Phishing is a way of trying to obtain your personal information and log in details. Fraudsters will send phishing emails in an attempt to obtain your personal information such as username, passwords or financial information.
How does Phishing work?
A phishing email may look like it has come from a legitimate website and will ask you to confirm your log in details via a link in that email. This link will take you to a fraudulent webpage which will imitate the legitimate website, asking you to log into your account. If you enter your username and password into the fraudulent webpage, these details will be captured by the fraudster enabling them to access your online accounts.
What to look out for
Phishing emails can be difficult to spot. Always remember that none of the VSTAG Partners will ever ask you for your log in details or any other personal information such as your password, and will never ask you to verify your account information by clicking on a link.
- The seller received a cheque from the buyer and gives them the vehicle
- The seller cashes the cheque to be told days later that the cheque was forged
- The buyer has possession of the vehicle and the seller is left without payment
- The buyer transfers the payment to the Escrow Service
- The buyer takes delivery of the goods
- The Escrow Service releases the payment to the seller
- Fraudulent Escrow Services appear to be legitimate but are run by fake "sellers".
Things to remember
… when MAKING payments for vehicles:
- Never send money abroad
- Never pay a large deposit
- Don’t hand over your vehicle until you’re satisfied the funds are in your account – check with your bank that you can withdraw funds safely on the cheque
- Your bank will not honour fraudulent drafts or drafts that cannot be cleared through lack of funds
- Don’t be pressured into releasing your vehicle – a genuine buyer should not mind waiting until the draft has cleared
… when TAKING payments for vehicles:
- Cash Payments – Ask for the cash to be handed to you in a bank, where notes can be checked for forgeries and paid in immediately
- Cheques / Bankers Drafts – Never let the buyer take your vehicle until the funds have appeared in your bank account to ensure the cheque isn’t forged, cancelled or stolen
- Online Bank Transfers – This is one of the safest methods of payment as it avoids handling large amounts of cash and the problems associated with cheques
REPORT VEHICLE CRIME INCIDENTS
If you know about, or have been a victim of vehicle fraud or scam, we would like to hear about it.
You may find these other sites useful in finding out more about safety online and help in buying and selling your vehicle.
These links are from industry leaders but VSTAG cannot guarantee their accuracy.